A PRACTICAL START
One step at a time.
Put safety first
If there is an immediate danger or injury, seek emergency assistance before handling insurance details.
Keep the basic details together
When safe, note what happened, when it happened, and the location. Keep relevant records and receipts for your insurer.
Contact the insurer on your policy
Use the claims contact on your policy documents or the local carrier directory. Ask the insurer how to report the event and which documents to provide.
Keep track of the conversation
Record your claim reference and the contact details of the person handling it. Ask about next steps and any policy-specific instructions.
This page does not file a claim or determine coverage. The insurer handling your policy must receive the report and review it.